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VERSANDBEREIT IN 24H            KOSTENLOSER VERSAND AB 30 €           14 TAGE WIDERRUFSRECHT

Shipping & Refund Policy, Payment

We deliver worldwide.

Shipping costs (incl. VAT.):
Deliveries within Germany:
DHL: 0,00€
DHL Express: 9,90 €


Deliveries to foreign countries:
DHL (Austria): 5,90 €
DHL (Europe): 9,90 €
DHL (International): 15,90 €

Delivery times
The delivery takes place, unless otherwise specified, in Germany usually within 1-3 working days. For foreign deliveries within 3-10 working days after receipt of payment.


Returns & 
Refunds

Please follow these instructions:

If you would like to return a product, please print out the return form, fill it in and attach it to the package.
Return the package within 14 days with sufficient franking * to the following address:

-Returns-
Monsieur du Monde
Adenauerallee 100
53113 Bonn
Germany

* If you have paid via PayPal, you may have the option to reimburse the costs of returning PayPal. More information is available here.

Refunds will be made immediately after receipt of the return.


Payment methods

– via payment in advance
– via Creditcard
– via PayPal
– via Sofort-Überweisung (instant payment)
– via Giropay
– via SEPA-Lastschrift
– via Invoice (Klarna)
– Installment purchase via Klarna

Our bank account:
SOR Management UG (haftungsbeschraenkt)
Deutsche Bank
IBAN: DE78 1007 0024 0734 3122 00
BIC/SWIFT: DEUTDEDBBER

For further questions please contact service@monsieur-dumonde.com

Note when paying with Klarna

Note when paying with Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna:

  • Invoice: The payment period is 14 days from dispatch of the goods / the ticket / or, in the case of other services, the provision of the service. You will find the invoice terms and conditions for purchase to Germany here and for deliveries to Austria here.
  • Purchase of installments (only available in Germany): With the Klarna financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified in the cash register. The payment in installments is due at the end of the month following the submission of a monthly bill by Klarna. For more information on installment purchase, including the terms and conditions and European standard consumer credit information, click here.
  • Immediately: Your account will be charged immediately after placing the order.
    Debit: The debit takes place after dispatch of the commodity. The time will be communicated to you by e-mail.

The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we pass on your data to Klarna for the purpose of address and credit checks in connection with the purchase initiation and settlement of the purchase contract. Please understand that we can only offer you the payment methods that are permitted based on the results of the credit check. Further information and Klarnas Terms of Use for Germany can be found here and for Austria here. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and according to the information in Klarnas Data Protection Germany / Austria.

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